Our facility is comprised of 2 purpose built rooms which together make up an ideal viewing facility or usability lab, and a break out area ideal for informal discussions or just taking a refreshment break.

Room 1: Observation

This room can be flexibly set up, either as a meeting room for 8 people, conference style for 12 people or as a less formal environment for focus groups.

An observation session in progress
An observation session in progress

Room 2: Testing

High Definition AV projection is used to view the action in the testing room. Rather than using a one-way mirror which can be intimidating for the user, we have separated the rooms entirely to ensure excellent sound insulation between the testing room and the observation room.

A one-to-one research session in progress
A one-to-one research session in progress

Advantages of using projection rather than a one-way mirror for usability testing

  • Less intimidating for participants
  • The observation room can be kept normally lit (one way mirrors require observers to be in the dark)
  • No sound pollution from the observation room to the testing room which may disturb users
  • Observers are free to walk around, point and discuss the testing in real time
  • Having two separate rooms lets people feel more free and happy to have objective discussions
Floor plan of the lab space
Floor plan of the lab space